COMMENTARY: Customer Service: Who’s Serving Whom?

Print More

Active RNS subscribers and members can view this content by logging-in here.

c. 2007 Religion News Service AMES, Iowa _ I like hotels. Whether it’s Manhattan vertical or roadside horizontal, I enjoy checking into a new room and discovering amenities, such as ample lighting, high-speed Internet access, coffee makers, even those little shampoo bottles. These amenities suggest they know what I need and have taken steps to […]

Comments are closed.