COMMENTARY: Customer service 101

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(RNS) Too many providers -- churches, retailers, even politicians -- come across as having a low opinion of their constituents. Voters know this recession better than their politicians, and believers seem to take their faith more seriously than the institutions that seek to enroll them as members. By Tom Ehrich.

  • Bart

    Dear Rev Ehrich,

    If you continue to be this reasoned and rational you’re going to givie the rest of the Christian clergy a bad name.

    Thanks for reminding me that not all Christians are like them. I need to hear it from time to time.

    Yours in reason,